331 East Main St Suite 200
Rock Hill, SC 29730
Phone: (803) 610-2297
6575 West Loop South Suite 500
Bellaire, TX 77401
Phone: (713) 714-1657
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Do NOT use this company. They are dishonest. For 5 months, they have strung us along and did not complete the restoration repair after requiring that we sign a contract with them. The owner is total fraud. He indicated on more than one occasion that he would begin the project within days. After numerous attempts to reach him, he would finally return phone calls and text messages maybe two to three weeks later, promising to begin the project within days, which of course, they never did. This happened on multiple occasions. Still, after all this time and with multiple lame excuses, they still have not completed the project. They also left a roofing project uncompleted after having to tear out siding and replace it with new, but without painting it. It has been a total disaster from the very beginning. RUN from these people. Their word means nothing.
Moving is never easy, and it seems like no matter how prepared you think you are, there is always a hitch that comes up. For us, it was an issue with our buyers. They have made unrealistic demands of us each and every step of the way. If we were not under contract, we would have walked away from the deal. I contacted Southern Restoration when our buyer insisted that we replace our roof because in their opinion it was "patched together". Allison, Alex, and Kyle all worked together to help us make the impossible happen and get an inspection report over to the buyer so that we could avoid having to purchase an entire roof. They made a very bad day, all the brighter. I am very impressed with the professionalism and quality of work they have provided to us over this past year, and especially over these past few days.
I could not believe how hard Alex worked for us, to try to get our roof fixed! He helped us through the entire claims process, even when it was an uphill battle with Allstate. I will definitely be recommending Southern Restorations to everyone. Thank you!
Great experience. Super professional every step of the way. They replaced our roof and did some interior repairs where there had been water damage. Everything inside looks brand new and the new roof looks amazing. They will work with you and make the process easy!
I called into the office to schedule an appointment to get an estimate with a home that I'm looking into purchasing. I spoke with a pleasant receptionist who scheduled it for the following Monday (which I called that previous week). Before the appointment was even scheduled, I asked for prices for the estimate and was told that it was free. The tech that was sent out arrived on Monday morning but didn't leave an estimate stating that they had to figure numbers for sq ft and would be emailing me the quote. It's now Wednesday and I just received a call stating that it's now a charge for the estimate since this a real estate transaction. WOOOOOWWWWWW. Really, when did I get license to become a realtor or a lender/loan officer. First off, me talking to the tech for the 1 minute before I was leaving for work was just confirming that there was no damages, I wanted to get an estimate since this is what ppl do before they even think twice about purchasing a home. Completely dissatisfied and someone needs to retrain the employees to make sure that everyone is on the same page. When you waste a whole week for someone to waste your time when you are already on a time crunch of figuring out what you and your son has until the end of the month to move or buy. I would definitely not RECOMMEND anyone to waste your time dealing with a company who could care less about wasting yours.
Recently had wind damage to some roofing ridge caps and siding. Alex showed up the next day. He provided an estimate and put a temporary repair on the roof to protect from rain. His crew showed up within a few days, as promised. They were fast, friendly and did a great repair job.
I would not hesitate to call Alex and Southern Restoration again. I would recommend them highly.
We received a new roof, and felt like star customers!
Alison answered our initial call, listened to our problem, and quickly scheduled a time for someone to evaluate our roof damage.
Alex promptly arrived to inspect the roof, discovering damage from wind and hail. He patiently worked with our insurance inspector; both were on the roof for over two hours!
Throughout the entire process, every text, email and phone call questions were addressed; I’m sure I had more than normal!
On installation day, Kyle, the owner, came to the site and assisted as the crew attended to pre-install details like covering our landscaping, removing our patio furniture, and protecting our gutters from debris.
No worries, though, as much of a mess shingle replacing is, the team has clean-up perfected: vacuum, blower, broom, whatever is necessary, they did it.
End result: New Roof - Beautiful Job!
We’d recommend Southern Restoration, Inc. and their courteous team, and will call them for our future needs.
I required a minor roof repair and called Southern Restoration. Alex came out the same week. He explained what he could do and the job was completed in no time. All is well now and I would highly recommend this company. It is rare for a company to provide such prompt attention to a smaller job. Their professionalism and work ethic are truly unmatched in this area and I will not hesitate to contact them for any future projects.
I had a leak around my Chimney that I needed fixed. Water was coming in and had reached the sheet rock in an upstairs bedroom. I contacted Southern Restorations and from the first phone call conversation to the last hand shake it was a very streamlined process. I was very pleased with the work and I am very confident with the job that was done. Alex Trantham was very timely, professional and answered all of my questions. The roofers that completed the job were turn key and I could tell they knew what they were doing. Kyle Myers came by after the work was completed and we spoke of projects I will contact them for in the future. I would absolutely recommend this company! Great Job!
My husband and I bought what we thought would be a renovation on Lake Wylie. It ended up being a tear down and rebuild. Kyle and Southern Restorations were the best! They did our roof, the siding, the gutters and painting! They were reasonable and did an excellent job. Kyle was always very prompt in returning phone calls and provided any information we needed!!! I would highly recommend them!
We put Kyle and his team in a difficult situation. We needed our roof and some of our siding replaced by a certain date to remain compliant with our homeowners policy. Kyle got on it and gave me options for financing the job and getting everything lined up for the work. He kept me in the loop from start of the job to finish,and answered all my questions promptly. I definitely recommend them to anyone and would use them again if needed.
Andy and team at Southern Restoration, Inc. did such a great job on my home. I had pretty severe wind and hail damage to a large part of the exterior, including my roof, siding, gutters, fascia, and shutters. The process was seamless and I had zero anxiety about any of it due to great integrity, communication & workmanship. Andy always made sure I was fully informed every step of the way, and was extremely honest and worked with me to make sure I had a solution that worked for me and my budget. I would highly, highly recommend Southern Restoration, Inc. and am planning on using them for all my future needs. Thank you again!
Andy and his crew were very professional. Andy explained the quote to me in detail, offered his opinion on certain solutions and never tried to push me towards a product or solution that would benefit him. He was honest and upfront about every aspect of the process. If you want a quality product and quality service with good people look no further than Southern Restoration.
Max and everybody at Southern Restoration, Inc. did an outstanding job with my roof replacement and installation of new rain gutters. I highly recommend them. Max is the best! Thanks!
The owner is the nicest guy & his team does a great job!
Someone you can trust!